Last updated: July 31, 2026
1. Referral-service role
California Water Help provides general information and helps users connect with independent third-party service providers or marketing partners. We are not a contractor, do not perform plumbing services, and are not a party to any agreement between a homeowner and a provider.
2. No professional advice
Website content is general information and is not plumbing, engineering, legal, insurance, financial, or safety advice. Conditions vary by property. Consult an appropriately qualified professional.
3. Provider relationships
Providers are independent. We do not control their scheduling, prices, methods, licensing status, insurance, warranties, conduct, or work quality. You are solely responsible for evaluating and selecting a provider and for any agreement or payment made to that provider.
4. Acceptable use
You may use the site only for lawful, personal purposes. You may not interfere with site operation, attempt unauthorized access, submit false information, use automated extraction tools without permission, or misuse telephone numbers or contact channels.
5. Telephone calls and communications
Calls may be recorded or monitored by participating providers or partners for quality, training, compliance, or transaction purposes, subject to applicable law. By calling, you request contact concerning the service you describe. Do not submit sensitive information unless necessary.
6. Intellectual property
Site text, branding, graphics, layout, and original materials are owned by or licensed to California Water Help and are protected by applicable intellectual-property laws. Limited personal viewing is permitted; commercial reuse requires written permission.
7. Third-party links
The site may link to third-party websites. We are not responsible for their content, security, availability, or privacy practices.
8. Disclaimer of warranties
To the fullest extent permitted by law, the site and referral service are provided “as is” and “as available,” without warranties of any kind, express or implied.
9. Limitation of liability
To the fullest extent permitted by law, California Water Help and its owners, operators, affiliates, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for damages arising from a provider’s acts, omissions, estimates, work, property damage, personal injury, delays, or disputes.
10. Indemnification
You agree to indemnify and hold harmless California Water Help and its affiliates from claims arising from your misuse of the site, violation of these terms, or dealings with third parties, to the extent permitted by law.
11. Governing law
These terms are governed by applicable United States and California law, without regard to conflict-of-law principles. Any mandatory consumer rights remain unaffected.
12. Changes
We may update these terms by posting a revised version and changing the “Last updated” date. Continued use after an update constitutes acceptance where permitted by law.
13. Contact
Questions about these terms may be sent to [email protected].